Your full service partner – providing a one-stop-shop for subscription management and customer service
The intan Group has become passionately involved with the traditional press distribution sector and is now one of the leading companies in the advertising book and magazine industry. The intan Group provides a full service package for subscription management and customer service and successfully manages supply rights in its own name and on its own account.
The intan Group has become passionately involved with the traditional press distribution sector and it is now one of the leading companies in the advertising publications industry. The full MPI service offered by the intan Group successfully generates and manages supply rights – in its own name and on its own account.
The customer care provided by the intan Group flows from the company’s consistent focus on its customers’ needs. The processes are systematically designed and use well-established CRM systems for their collection, documentation and management. This requires that the various departments – marketing, sales and customer service – are constantly working in close partnership, with data protection as the highest priority in all their services.
The intan Group has become passionately involved with the traditional press distribution sector and it is now one of the leading companies in the advertising publications industry. The full MPI service offered by the intan Group successfully generates and manages supply rights – in its own name and on its own account.
The customer care provided by the intan Group flows from the company’s consistent focus on its customers’ needs. The processes are systematically designed and use well-established CRM systems for their collection, documentation and management. This requires that the various departments – marketing, sales and customer service – are constantly working in close partnership, with data protection as the highest priority in all their services.
In the cross-selling projects undertaken by the intan Group, suitable supplementary products are sold to existing customers. This involves performing comprehensive target group analysis, from which customised offers are then developed and presented to the customers through regular newsletters.
The intan Group’s powerful campaign management tool makes it easy for the company to implement targeted cross-media marketing in real life at the lowest cost. All of the available channels are put to use in a flexible way, with customised content tailored to each target group. This means that customers are addressed through a wide range of advertising media, such as cover letters, mailshots and/or phone calls.
In the cross-selling projects undertaken by the intan Group, suitable supplementary products are sold to existing customers. This involves performing comprehensive target group analysis, from which customised offers are then developed and presented to the customers through regular newsletters.
The intan Group’s powerful campaign management tool makes it easy for the company to implement targeted cross-media marketing in real life at the lowest cost. All of the available channels are put to use in a flexible way, with customised content tailored to each target group. This means that customers are addressed through a wide range of advertising media, such as cover letters, mailshots and/or phone calls.
